BigCommerce is intuitive, however, it takes more time to get to know the features and the options available. The platform provides you with all the features and options to customize, add and manage products.
For someone who is just starting, BigCommerce is a little bit complicated compared to Shopify. The reason is that BigCommerce offers a lot of features that help you personalize your store. Still, novice users have troubles understanding their applications.
Both platforms offer excellent support. The platform has 24/7 capabilities via chat, email or phone. They have a team of experts to help you with questions, solve a problem, and guide you every step of the way.
Shopify has a much larger team available (there are over 780 qualified experts you can count on). Hiring experts don’t require any extra fees.
In this category, Shopify is the ultimate winner.